Delivery & collection

• Garden hires: Setup is between 7am and noon. Standard collection is between 4pm and 7pm. No party times are needed for a garden hire. Keep your hire until 8pm or 9pm for £40 extra.
• Hall hires: Enter your hall access and party times. Hall delivery is available from 9am. Standard collection by 7pm is included. For collection after 7pm, select the option covering your time, up to 8pm, 9pm or 10pm. One £40 late collection fee applies per booking. Allow at least 30 minutes before and after the party for setup and pack-down. For larger setups, allow 60 minutes each way.
• Overnight hires: Where agreed, collection is 7.30am–1pm the following day.
• Multi-day hires: We deliver on your first booked day and collect on your last. The window depends on the season and venue.

For exact-time requests, charges and seasonal arrangements, see our delivery and collection policy.

Understanding Sizing Measurements

• Unit Size: This is the manufacturer’s listed size of the inflatable, showing the minimum flat grass space required. Example: A 12ft x 12ft bouncy castle will need a 12ft x 12ft grass area for safe setup. For full dimensions, see the size tab on each product listing.

• Required Space: This refers to the overall clear space needed for safe operation, free from obstacles. Example: A 12ft x 12ft castle that requires 16ft x 16ft means you’ll need the 12ft x 12ft base area plus 2ft of clear space on every side, away from walls, fences, washing lines or posts.

For any help or guidance on measurements, our friendly office team is just a call away.