Payments – Flexible & Secure Payment Options at Elliott’s Castles and Ice Creams Ltd

At online checkout, choose the deposit or the full amount shown for your order. If your item shows an enquiry form, send your request and our office will confirm availability, delivery and payment with you. An enquiry reserves no equipment and takes no payment.

Accepted Payment Methods

1. Bank Transfer (BACS)

  • For a bank transfer, use the reference and due date in your booking confirmation.

  • Please use the following bank details when making your transfer:

    Account Name: Elliotts Castles & Ice Creams Ltd
    Account Number: 11347863
    Sort Code: 30 54 66

💡 Please ensure the account name is entered exactly as shown above to avoid payment delays.

2. Credit / Debit Card

  • We accept card payments via our secure terminal.

  • Please inform us in advance if you wish to pay by card so arrangements can be made prior to delivery.

Invoices & Purchase Orders

If your organisation, school, or local authority requires invoicing or a purchase order system, please contact our office. We’re happy to work with you to ensure all documentation is completed correctly before your event.

Late Payments

  • For bookings over £180, the balance is due 14 days before the hire, or at booking if the hire is less than 14 days away. For other bookings, the balance is due by delivery unless otherwise agreed.

  • If a payment is late, contact the office promptly. Your booking confirmation and our hire terms explain what happens next.

  • For online requests with a quoted total, the deposit is 25% of the total, rounded up to the next £5. For example, on a £150 total the deposit is £40 and the balance is £110. For hires over £400, we may agree an advance of up to 50%. Your confirmation gives the amount due.

Cybercrime & Payment Safety

We take online security seriously.

  • Check the account details against your booking confirmation before paying.

  • If a message says our bank details have changed, call 07900 084999 using the number on this website before you pay.

  • The company cannot be held responsible for payments made to incorrect or fraudulent accounts.

Minimum Booking Amount

Please note:

  • The minimum equipment hire is £110 before delivery.

  • If your equipment total is below £110, add eligible items to reach the minimum before continuing.

Need Assistance?

If you have any questions about payments or need support completing your booking, please contact us:

📞 Phone: 07900 084999
📧 Email: elliottscastles@gmail.com

Important Links

Please take a moment to read our policies for full payment and booking information: